Faq’s2025-04-08T09:29:59+01:00
our frequently asked questions
Do I need a chimney for a log burner?2024-12-05T09:32:52+00:00

No, many modern stoves can be installed with a twin wall flue system instead of traditional chimney. Our experts can advise on the best solution for your home.

How often should I sweep my chimney?2024-12-05T09:34:35+00:00

You should sweep your chimney at least once a year, or more frequently if you use your stove regularly. Learn more about our chimney sweeping services.

What size log burner do I need for my home?2024-12-05T09:38:56+00:00

The size of the log burner you need depends on the size of the room you want to heat. As a general rule, you’ll need approximately 1kW of heat output for every 14 cubic meters of space. Measure the room’s length, width and height to calculate its volume and determine the appropriate kW rating.

Other factors, such as insulation, the number of windows, and the age of your property, can also affect your heating needs. But don’t worry, we can guide you in choosing the perfect size log burner to ensure optimal warmth and efficiency for your home.

Are your installer HETAS certified?2024-12-05T09:40:23+00:00

Yes, all our installations are HETAS-approved, ensuring they meet safety and efficiency standards

Which areas do you serve?2024-12-05T09:53:56+00:00

We serve Bristol and surrounding areas, including Clifton, Stoke Bishop, Downend, Keynsham and Thornbury

I’ve been told that Bristol is a smoke-free zone. Are log burners illegal?2025-01-14T14:37:16+00:00

To reduce air pollution, Bristol is covered by a smoke control order. Under the Clean Air Act of 1993, all of Bristol is covered by a smoke control order. This means that you can’t emit smoke from a chimney of a building. You can be fined up to £300 if you break the rules.

Can you help with stove maintenance?2024-12-05T09:58:45+00:00

Absolutely! We offer professional chimney sweeping and maintenance services to keep your stove in top condition.

What brands of stoves do you install?2024-12-05T10:18:23+00:00

We install premium brands, including Hunter, Stovax, Contura, Westfire, Dilusso, StoveBuddy and Woodford.

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